Frequently Asked Questions
Our knowledge base answers common client questions, onboarding, pricing and project execution. Some of the most frequently asked questions are listed below.
General
1. What is the location of your company and how large is your team?
The company is headquartered in Jaipur, India, the capital of Rajasthan and a rapidly growing IT and technology hub. In addition to India, operations extend across the USA, Ireland, the UK, New Zealand, and the UAE. With a workforce of over 150 skilled professionals, the team delivers high-quality solutions with strong commitment and consistency.
2. What are your core areas of expertise and experience?
The team specializes in mobile app development, web development, eCommerce solutions, AR/VR technologies, and advanced digital platforms. Established in 2016, the organization has evolved alongside the rise of smartphones and modern digital ecosystems, gaining extensive industry experience.
3. Do you provide paid support services after project delivery?
Post-launch support and maintenance services are available based on project requirements. Clients can request paid assistance for enhancements, updates, or technical support, with charges depending on the scope, complexity, and nature of the services required.
4. How do you ensure the security and confidentiality of my idea?
Idea security and data confidentiality are treated as top priorities. A Non-Disclosure Agreement (NDA) is signed before project initiation, and strict data protection policies are followed throughout development and deployment. Legal documentation and secure processes ensure complete protection of intellectual property.
5. Does your team reuse code from previous projects?
Client-specific code, including algorithms, logic, trademarks, and proprietary modules, is never reused. However, standard libraries or frameworks may be utilized to accelerate development while maintaining optimized performance and code quality.
6. What development process do you follow?
Each project begins with in-depth requirement analysis and brainstorming. The standard development lifecycle includes wireframing, UI/UX design, development, testing, and deployment. While the process remains structured, it can be adapted based on project scope and business needs.
7. Do you provide on-site support for startups or entrepreneurs?
On-site support is available when required. Team members can visit client locations to ensure smooth collaboration and execution. In cases where physical presence is not feasible, resources are deployed strategically to support innovative and high-potential projects.
8. Do you work according to the client’s time zone?
Although the development team operates from India, flexible working hours are maintained to align with client time zones. Meetings and communications are planned in advance to ensure smooth coordination and productive collaboration.
9.What quality assurance and testing practices do you follow?
A dedicated QA and QC team ensures strict quality standards across all projects. Black box testing and industry-standard testing methodologies are applied to deliver secure, stable, and error-free solutions before final delivery.
10. Do you follow Service Level Agreements (SLAs)?
Service Level Agreements are strictly followed to ensure transparency, accountability, and adherence to timelines and deliverables.
Web Development
1. How long does it take to build a website?
The development timeline depends on the project’s scope and complexity. Simple static websites usually take less time, while feature-rich or eCommerce websites require more development effort and time. Cost and timelines vary accordingly.
2. What makes your web development services stand out?
Quality-driven delivery is the primary focus. A team of experienced developers works across multiple technologies such as PHP, Java, Microsoft platforms, and more. From static websites to advanced eCommerce platforms, each project is built using the most suitable frameworks and best development practices.
3. Are the websites optimized for mobile devices?
All websites are built using responsive web design principles. By leveraging HTML5, CSS3, and modern UI techniques, websites adapt seamlessly across mobiles, tablets, and desktops while maintaining visual appeal and performance.
4. Is it possible to request changes after the website is developed?
Website modifications and enhancements are supported whenever required. Once objectives are clearly defined, updates are implemented to ensure the website remains current, functional, and aligned with business needs.
5. Do you provide hosting services?
Hosting services are available upon client request and can be arranged based on specific project requirements.
6. Which architectures, frameworks, and standards are used for web development?
Standard architectural patterns such as Model-View-Controller (MVC) are used to enhance user experience and maintain clean code structure. Framework selection depends on the project’s functionality, scalability needs, and overall scope.
7. What is the difference between static and dynamic websites, and which one should I choose?
Static websites are built using HTML, where each page functions independently without database interaction. Dynamic websites, developed using technologies like PHP, include database integration and content management systems, offering greater flexibility and advanced functionality.
8. What are cloud services, and do you offer them?
Cloud services allow data access anytime and from anywhere, synchronizing information across devices efficiently. Applications are developed to be cloud-compatible, though core cloud infrastructure services are not directly provided.
9.What do you recommend for building an eCommerce website?
eCommerce platforms require high scalability, security, and flexibility. Paid and enterprise-grade frameworks like Magento are recommended due to their robust security and scalability. Open-source frameworks are avoided where security risks are higher.
10. What testing methods are used to ensure quality?
A dedicated QA & QC team conducts comprehensive testing, including GUI testing, black box testing, cross-browser compatibility, navigation testing, network testing, system testing, unit and integration testing, functional testing, and testing across multiple devices and platforms.
Mobile Development
1. What is the difference between native apps and web apps?
Native applications are developed for a specific platform such as Android, iOS, or Windows using platform-specific SDKs. These apps can directly access device features like the camera, GPS, and sensors.
2. Do you develop mobile applications for multiple platforms?
Mobile apps are developed for all major platforms, including Android, iOS, and Windows. Each solution is tailored to align with specific business goals and target audiences.
3. How can my mobile app generate revenue?
Revenue generation depends largely on marketing strategy rather than development alone. While a high-quality app is delivered, marketing efforts such as promotions and user acquisition play a key role in monetization. App marketing services are also available to help maximize reach and revenue potential.
4. Are post-delivery changes supported for mobile apps?
Enhancements and changes can be implemented after delivery; however, they are chargeable. To optimize cost and timelines, it is recommended to finalize project scope and requirements during the planning phase.
5. Do you assist with publishing apps on the App Store and Play Store?
App submission and publishing support is provided for both Google Play Store and Apple App Store. Charges are applied based on platform publishing guidelines and store-specific fee structures.
6. Which technologies and frameworks are used for app development?
Applications are developed using platform-specific tools such as Swift, Objective-C, Xcode, and Apple SDKs for iOS, and Android SDK for Android apps. Open-source and Microsoft technologies are also used for web services and API-based solutions.
7. Do you provide app marketing services?
App marketing services are available to help improve visibility, user acquisition, and overall app performance in competitive marketplaces.
8. Is it possible to build one app that works across all platforms?
Cross-platform solutions are available that function across iOS, Android, and other platforms. Development options include native, hybrid, and cross-platform applications based on business requirements.
9.Can you work with UI designs or graphics provided by clients?
Client-provided designs and UI assets are fully supported. Development services can be focused solely on programming and functionality if required.
10. Is there a risk of app rejection from app stores?
Applications are developed in strict compliance with Apple and Google guidelines. Most apps are approved without issues due to adherence to platform standards and thorough quality checks.
AI Development
1.What is Artificial Intelligence and how can it benefit my business?
Artificial Intelligence refers to the simulation of human intelligence in machines capable of learning, reasoning, and performing tasks autonomously. Businesses can benefit by automating repetitive processes, predicting trends, improving decision-making, enhancing customer experiences, and gaining insights from complex datasets.
2. Which industries can leverage AI solutions effectively?
AI is applicable across diverse industries including healthcare, finance, logistics, eCommerce, retail, education, and enterprise solutions. From predictive maintenance to personalized customer experiences, AI can optimize operations in almost any sector.
3. How do you ensure the AI solution is scalable?
Scalability is built into every AI project by using modular architecture, cloud computing platforms, and microservices. This ensures that as data volume grows or business requirements change, the AI solution can scale without affecting performance or accuracy.
4. What programming languages and frameworks do you use for AI development?
We use Python, R, Java, C++, and TensorFlow, PyTorch, Keras, Scikit-learn, and OpenCV frameworks. The choice depends on the project requirements, data complexity, and deployment environment.
5. Can AI solutions integrate with my existing systems?
Yes. AI solutions are designed to integrate with CRM, ERP, mobile apps, web platforms, IoT devices, and cloud services. APIs and middleware are used to ensure seamless interoperability without disrupting existing workflows.
6. How do you maintain data security and privacy in AI systems?
Data security is a top priority. AI solutions follow industry-standard encryption, GDPR compliance, access controls, and anonymization techniques. Regular audits and secure data pipelines ensure sensitive information is fully protected.
7. Do you provide AI consulting and strategy services?
Yes. AI consulting involves identifying use cases, evaluating ROI, developing AI adoption strategies, and creating a roadmap tailored to your business. This ensures your AI implementation aligns with strategic goals and maximizes value.
8. How long does it take to build an AI solution?
The timeline depends on the complexity, data availability, and project scope. Simple predictive models or chatbots may take weeks, whereas enterprise-level AI platforms with deep learning and multi-source integration may take several months.
9.Can AI be customized for my specific business requirements?
Absolutely. Every AI solution is tailor-made to meet business goals, whether it’s automating workflows, developing recommendation engines, or implementing predictive analytics. Customization ensures the solution delivers maximum ROI.
10. What support and maintenance services do you offer after AI deployment?
Post-deployment, we provide continuous support, model retraining, performance optimization, and monitoring services. This ensures AI models remain accurate, efficient, and aligned with evolving business needs.
Delivering IT solutions that enable
you to work smarter.
At Techno Derivation, we provide innovative IT solutions designed to help businesses work smarter, streamline operations, and achieve more. Our expertise spans web, mobile, and enterprise technologies, ensuring every solution is efficient, scalable, and tailored to your unique needs.
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Publish Date (01-01-2024) - Modify Date (07-01-2026)