One flow across the tools you keep
System integration services join the applications your company already depends on. That can be a website and a CRM, an accounts package and an online store, or an internal tool and the database behind it.
We look at which system should own each record, how often data should move, and what should happen when a transfer fails. The result is a connection your team can trust, with a log when something does not go through.
- A map of which system owns each kind of record
- APIs, files, or webhooks chosen for the tools you already have
- Checks so a failed transfer is visible instead of silent
- A written list of what moves, and what stays where it is
What this service includes
Integration work is scoped to the data that is still being copied by hand, then expanded only where that copy is still happening.
Website and CRM
Enquiries, customers, and form submissions land in the CRM your sales team already uses.
Store and accounts
Orders, invoices, and stock levels stay aligned between the shop and the accounts system.
Internal tools
A custom application can read and write the records that still live in an older database.
Monitoring
Failed transfers are recorded so a missed order is visible the same day, not at month end.
How we work
- List the systems, the records that are retyped, and who owns each one.
- Choose the connection method each vendor actually supports.
- Build the transfer, including the case where the other system rejects a record.
- Run it on live data, then leave you with notes on what moves and when.
Frequently Asked Questions
Can you integrate a system that has no modern API?
Often yes, through a file export, a database read, or a vendor add-on. We confirm the method before the build is quoted.
Will this replace our current software?
No. Integration keeps the tools you already pay for and removes the manual copying between them.
What happens if one system is down?
The transfer is designed to retry or to hold the record and alert someone, instead of dropping it.
Do you work with software from other vendors?
Yes. The usual limit is what that vendor allows: an API, an export, or a supported add-on.
What we provide
Let's DiscussEach connection is documented so you know which system owns the record and what happens if a transfer fails.
System map
Which application owns customers, orders, stock, or invoices.
API connections
Data moved through the interfaces your current tools already offer.
File exchange
Scheduled imports and exports when a live API is not available.
Failure alerts
A log and a notice when a record does not arrive.
Field matching
Names, totals, and statuses translated so both systems agree.
Handover notes
What moves, how often, and who to call when a vendor changes an API.
- We will respond to you within 24 hours.
- We'll sign an NDA if requested.
- Access to a dedicated specialist.